Privacy Policy

• Your email address, if you sign up (magic-link authentication — no password).
• Text transcripts of your practice answers, whether you typed them or spoke them.
• The scored feedback for each answer (rubric scores, comments, evidence quotes).
• Session metadata: track (UK/US), which questions you’ve seen, timestamps.
• Your subscription status and plan, synced from Whop (not your card details).
• UTM/campaign parameters from the link you arrived on, for attribution.

We never store your voice recording. When you record a voice answer, the audio is sent directly to our speech-to-text provider, transcribed, and discarded — only the resulting text transcript is kept. We never store payment card details; those are handled entirely by Whop, our merchant of record. We don’t collect health or clinical data — the practice questions and answers concern communication and process, not your own health.

WardReady sets a small number of first-party cookies, all functional (not advertising):

• wr_session — an anonymous session identifier, so a free session works before you sign up.
• wr_utm — the campaign parameters from the link you arrived on, for attribution.
• wr_whop_uid — a short-lived cookie set only during checkout, to link your purchase back to your account.

• To generate your scored feedback (your transcript, the question, and the relevant rubric entries are sent to our LLM provider for one scoring call per answer).
• To transcribe voice answers (audio is sent to our speech-to-text provider, transcribed, and discarded).
• To send you magic-link sign-in emails and a one-time welcome email after payment.
• To enforce free-tier and voice-allowance limits.
• To produce internal, aggregated funnel and cost metrics — not used to make decisions about you individually.

We use the following processors to run the service. None of them are permitted to use your data for their own purposes.

• Whop — merchant of record, checkout, and subscription management.
• Anthropic — processes your answer transcript to generate scored feedback.
• ElevenLabs — transcribes voice answers (speech-to-text); generates the pre-recorded question audio you hear (text-to-speech).
• Resend — delivers sign-in and account emails.

Account data (transcripts, scores, session history) is retained for as long as your account exists. If you haven’t signed up, your free-session data is tied to the anonymous session cookie and is not linked to you personally unless you sign up.

If you never sign up, that anonymous session data is automatically and permanently deleted 90 days after it’s created. There’s nothing to request in that case — it happens on its own.

You can delete your account and all associated data at any time from your account page, or by emailing support@getwardready.com. This is a hard delete — your transcripts, scores, and session history are permanently removed, not archived. You can also contact us to correct your email address or ask what data we hold about you.

Your answer transcripts are processed by a third-party AI model (Anthropic) to generate feedback, and voice recordings are processed by a third-party speech-to-text model (ElevenLabs) before being discarded. No human reviews your individual answers as part of normal operation.

We may update this policy as the product changes. Material changes will be reflected by an updated date at the top of this page.

Questions about this policy, or to exercise any of your rights above: support@getwardready.com.